Help Center

We advise you to register with us before making a purchase to ensure that your mailing address is correct and you can trace back your purchase.

Click on the right bar of the page and fill out your email address and preferred password. You will also have an option to sign up for our mailing list, which includes sale notifications, new arrival updates and discount coupons.
Register Now:
https://mydenimfashion.com/account/register

可以的，不过加入会员后可以享有购物积分和生日积分等优惠，而且可以轻易地翻查你的购物记录，我们建议加入会员哦。按 Register 后，填写一些简单的资料，就能成为会员了。
点击注册会员：
https://mydenimfashion.com/account/register

Just click on forgot password and we will email your password to your registered email address.

您只需要点击 “忘记密码” ， 再输入您的电邮地址，系统会发出邮件到你的登记电邮。

Yes, please refer to the following replacement rules for details:

https://mydenimfashion.com/pages/returns-exchanges

可以的，细节可以参考以下的更换条规：

https://mydenimfashion.com/pages/returns-exchanges

Kindly choose "Hold Shipping" and the system will not calculate the postage.

If your purchase exceeds the free shipping limit, you can fill in the following form to list all the order numbers to be sent, and we will prepare your shipment accordingly..

The form are as following / 拼单表格如下:

http://bit.ly/MyDenimFashion_Combine-Order-Form

亲在选择邮寄方式时，如要拼单免邮，可以选择 “Hold Shipping”  ，系统将不计算邮费。

如果您购物超过免邮额度，可以填写以下表格，列出所有要寄出的订单号，我们会按照你的单号寄出。

You will receive an initial email notification from us once your order is being processed. A second email notification containing the delivery tracking information will be sent to you once your order has been dispatched. You will be able to trace your parcel via the link provided in the second email.

Most packages will reach you within 3 to 5 business days. If you do not receive your items after 5 business days, please text us at https://wasap.my/60176706599and we will assist you accordingly.

我们将在2-3工作天寄出您的订单，系统会把包裹追踪号发到您的登记电邮户口，请查阅电邮即可。如在寄出后的3-5天还没收到订单，请联系我们 https://wasap.my/60176706599 。